Terms and Conditions

Last Updated: October 2025

Welcome to Medina Adventure Company, Inc. (“Medina Adventure Company,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our website, services, and any rentals or purchases made through our site (collectively, the “Services”). By accessing or using our website, you agree to these Terms in full. If you do not agree, please do not use our site or Services.

1. General Information

The information and materials on this website are provided for general informational purposes only. While we make every effort to keep all details accurate and up to date, we do not guarantee completeness or reliability. Your use of any information on this website is at your own risk.

2. Eligibility

You must be at least 18 years of age to make a purchase and 25 years of age to make rental reservation through our website. By using our Services, you represent that you are legally capable of entering into a binding agreement.

3. Rental Terms

By booking a rental through Medina Adventure Company, you agree to comply with all rental rules, requirements, and safety guidelines provided at the time of reservation or delivery.

Cancellations:
- Cancellations made more than 14 days before the rental date: No cancellation fee.
- Cancellations made 7–14 days before the rental date: 50% cancellation fee applies.
- Cancellations made within 7 days of the rental date: Deposits are non-refundable.
Deposits and Security Holds: Security deposits may be required for certain rentals. These will be refunded after satisfactory inspection of the returned item or vehicle.
Condition of Rentals: All rental equipment and vehicles must be returned in the same condition as received. Additional cleaning, repair, or late-return fees may apply.
Insurance Approval Requirement: All rentals are subject to insurance verification and approval. Medina Adventure Company will confirm coverage through our insurance provider prior to finalizing any rental agreement. If any renter, driver, or authorized user is not approved for coverage, the reservation will be canceled, and any payment or deposit will be refunded in accordance with our cancellation policy. Customers are not permitted to take possession of any rental product or vehicle until insurance coverage has been fully verified and approved.

4. Product Sales and Returns

Unopened retail products may be returned for a 100% refund within 7 days of purchase. Shipping costs are not refundable. Opened or used products are not eligible for return unless defective upon arrival.

5. Payments

All payments must be made through approved and secure methods available on our site. By providing payment information, you represent and warrant that you are authorized to use the chosen payment method.

6. Limitation of Liability

Medina Adventure Company, its owners, employees, and affiliates are not liable for any damages, injuries, losses, or expenses resulting from:

Improper use of rented or purchased equipment
Accidents, delays, or acts of nature
Errors or omissions in website content

To the fullest extent permitted by law, our total liability shall not exceed the amount you paid for the applicable product or service.

7. Intellectual Property

All content, designs, text, images, logos, and materials on this site are owned or licensed by Medina Adventure Company and may not be used, copied, or distributed without written permission.

8. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

9. Website Use

You agree not to misuse the website, interfere with its operation, or attempt unauthorized access. We reserve the right to restrict access, suspend accounts, or terminate use for any misuse.

10. Changes to Terms

We may update these Terms from time to time. The latest version will always be available on this page. Continued use of the website after changes indicates acceptance of the revised Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Ohio, without regard to its conflict of law principles.

12. Contact Us

For questions or concerns regarding these Terms, please contact:
Medina Adventure Company, Inc.
Email: jeff@medinaadventureco.com
Location: Medina County, Ohio